Privacy policy
Last updated: May 28, 2026
IRLIA SAS is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).
Data hosting: call transcripts and tickets are stored on servers located in France (OVHcloud, Scaleway).
Retention: transcripts 30 days, tickets 30 days post-resolution, audit logs 90 days.
Rights: access, rectification, erasure, portability. To exercise your rights, contact dpo@irlia.fr.